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Media Relations
Contact
Media inquiries should be directed to the External Affairs Department. We can be reached Monday through Friday, 8:30 am – 5:00 pm at
- External Affairs: externalaffairs@tcmc.com
Policies & Procedures
Tri-City Medical Center’s External Affairs Department will make every attempt to assist the media in obtaining requested information in a timely and efficient manner. The following procedures are part of national HIPAA guidelines and hospital policy and are intended to protect patient privacy.
To effectively facilitate media requests, Tri-City Medical Center has established the following guidelines:
Members of the media interested in conducting interviews, taking video, or taking
photographs of staff, patients, or patients’ families must request and receive
permission from a representative of the Tri-City Medical Center External
Affairs Department.Employees are not permitted to serve as spokespersons for the organization or to solicit
media coverage without the approval of the Marketing and Communications
Manager.All media representatives must sign a Confidentiality Agreement, regarding appropriate
and agreed upon use of photos and video.All patients must sign a consent form before the media will be allowed to interview,
photograph, or videotape. Patients are not permitted to invite media
representatives to their rooms for interviews or photos without consent from
the Marketing and Communications Manager.News crews must remain outside of the main entrance until a member of the TCMC External
Affairs or Security team can escort them into the facility. A member of the
External Affairs team and/or security will accompany members of the media at
all times while they are on Tri-City Medical Center property.Marketing and Communications Manager will participate in all interviews arranged via
conference call.
Public Records Request Forms and Policies